So, you can basically get help super fast - just video chat with a rep whenever you want, no need to schedule anything. There's this thing called Virtual Assist that lets you chat and share video with them. You can, like, instantly connect with a rep via video, and then just switch between your phone's cameras to show them stuff and talk to them face-to-face, you know?
Top apps
Download: Virtual Assist
System:
Developer:
The Allstate Corporation
Updated:
Mar 31, 2017
So, this app's got some pretty cool features. You can video chat with a service rep whenever you want, no need to schedule a thing. It's all about convenience, and that's a big plus. The Virtual Assist tool lets you chat and share video with reps, which is handy. You can instantly connect with someone, and even switch between your phone's cameras to show them what's going on - like if you need to show damage or something. It's pretty straightforward, but it's nice that you can just flip between cameras and have a face-to-face convo. Overall, it's a pretty useful app, and the video chat feature is definitely a highlight.
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